Atena | Automação Industrial

Quality and Environment

Quality and Environment are two essential paradigms of the management of ATENA, RECABRIMAQ and SLOAP. The certification by the standards NP EN ISO 9001:2015 and NP ISO 14001:2015 was understood as a fundamental instrument for the control of the processes, a tool for the continuous improvement of its activity, customer satisfaction, and fulfilment of its employees, promotion, and sustained growth of companies.

Quality and Environment

ATENA, RECABRIMAQ and SLOAP are committed to:

To a quality service that meets the client’s expectations
To promote the responsible participation of all elements of the company
To provide necessary and appropriate training to employees, allowing professional development and personal fulfilment
To comply with the legal requirements applied to its activity
To encourage the dynamic development of the Integrated Quality and Environmental Management System through continuous improvement of the production processes, the definition of procedures for the standardisation of products and services carried out by the companies and periodic reviews of the IQMS
To foster a culture of partnership and collaboration with customers, suppliers and employees, considering their suggestions, comments and/or complaints as an opportunity for improvement
To understand customers’ needs as a goal to achieve, creating technical, adequate and reliable solutions at a fair and correct price
To develop a constant commitment to innovation and the use of new technologies
To promote a culture based on values and principles of professional ethics such as solidarity, trust, loyalty, honesty and competence
Protect the Environment in the development of its activities, products and services, defining the scale and environmental impacts
To define adequate environmental objectives